That Good Good Shea works to create natural products that are safe, effective and meet your expectations. We pride ourselves on delivering excellent quality and want you to be 100% satisfied with our products. If for some reason you are not satisfied with your order, please email us at firstname.lastname@example.org within 30 days of purchase. We will reimburse you (by the method used to pay for the original transaction) the cost of the products and standard delivery (if applicable). Unfortunately, we can’t accept returns or issue refunds after 30 days.